Our reviews are sourced directly from Google. With over 40 years in an interruption style service, we pride our selves on a huge volume of positive reviews over the course of the business. We understand that we meet customers at a frustrating and anxiety-provoking time in their lives.
We have a proven track record in providing award-winning customer service. We want everyone to feel satisfied and on the rare occasion anyone has any concerns; we address them quickly until they are satisfied.
Referrals and repeat business is something we receive on a daily basis and is the lifeblood of our locksmith business.
Great
4.2
Based on 71 reviews
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Amazing business. Instead of hard sell me a new lock. They repaired mine at a fraction of the cost, which using the old lock, made it easy for me to install back again. A BIG THANK YOU
Please compliment your staff.They were on time, polite, and explained all the work to be done (what would I know about locks ?).The job was completed quickly and correctly.Thanks for the great service.
After losing my car keys, Jason drove out to my house and worked for nearly 2 hours to get into my car! Endlessly thankful for his hard work!
I got home from a rough long day on a Sunday night to find that my deadbolt lock was not engaging with my key. Jason from Diamond was the only locksmith I could get to come out. He attended quickly and had me inside within minutes after arriving. Very friendly and professional, highly recommended!
Quick and reliable! Thank you
Excellent service from the team at Diamond. Fixed me up with coding my car key. Very helpful and great customer focus.
Great customer service, thanks to the team for replacing all my door locks for the rental! All completed within two hours! Highly recommended!
Polite, had the lock I needed. Quick, easy when you know how and all sorted. Support localThanks
Polite, had the lock I needed. Quick, easy when you know how and all sorted. Support localThanks
Big thanks to Michael and his team out at Diamond Lock and Security. Offered some great advice when they came out to Burswood to quote and then got the job done in super quick time. Prompt, polite and friendly. Top quality service.I'd recommend them to anyone.
First class service. Professional advice with the service to back up.
Called Jason to advise sons key barrel had fallen apart after I tried to replace damaged partsHe said come straight inFixed it and reassembled for meWhat a legendGreat service Jas thanksSean
I found the staff to be extremely helpful and accommodating. I booked a job to restore one door lock and install an electronic lock. They assisted me in the shop, updated me as to the time the installer would attend and were able to fit me in on the following day.The installer was friendly, efficient and did an excellent job. Perhaps not the cheapest place in town but also not overpriced. The quality of the service means you don't have to call them back to fix problems.I would be happy to recommend them.
Needed to rekey the new place after settlement. The people at Diamond were professional, efficient, friendly & reasonably priced. They went out of their way to sort out a wrinkle that came up due to the quirks of an old house. Highly recommended and I'll use them again.
Cheers Rod and the Team for assisting me get into my car.
I called Diamond a few months back when I locked my keys out of my Stirling home. A very experienced team member was at my door step in minutes. He was thorough, resourceful and methodical in following the businesses procedures. He found the most easy access point and was able to get a tricky & older lock lubricated and opened in 5 minutes. Highly recommend these guys.
Fantastic work! Very happy indeed, my friend had locked herself out. #relieved
Amazing service. Spent alot of money on other places but nothing worked. They cut the perfect keys for my house door.Highly recommended
Quick, easy and straight down the line service.Experience counts!
This best at what they do. Dedicated to the customer and get there quick
Amazing service with a knowledgeable team! Recommend Highly.
Top service from showroom to installation of your locks. They have the products to suit all needs but not a burglars.
Top service from showroom to installation of your locks. They have the products to suit all needs but a burglars.
I had an idea of how I wanted my gate lock to work and spend about 2 hours with Jordan working through my ideas to give me a quote on the work. I ended up going for a cheaper option that was a bit fiddly to get in to my gate. The workman did a great job. 6 months later the lock started to come lose and although out of warranty they came out and fixed it. Very happy! Thanks guys
What fantastic service! Amanda in the office was a pleasure to chat to and knew her stuff! They had someone out promptly and the job was done! Highly recommend.
Very professional and excellent service in programming my new key. pricing competitive as well.
I received much better service here than my other locksmiths. The team took the time to explain the options and advised on quality versus Price really well.All Nice and secure now. Many thanks.
I had a major problem with my BMW E46 3 series. While working on the car with the bonnet open and engine running, the car auto-locked. I contacted BMW and they said put it on a trailer and bring it to us.As if !!. I found the engine control relays and started removing them.The blue one stopped the engine. ( fuel control relay). later I was passing Diamond Lock and asked if he knew how I could get into my car. The owner and assistants all got involved and with explaining what to do and ringing Bunnings to make sure they had the right gear for me, the problem was solved. When I got home it took 5 minutes to open it.I can highly recommend these very professional people.
Very helpful staff